Last updated 20 August 2026
Takenly is a personal tracking app currently offered as a free public beta. This policy explains, in plain terms, what information the app holds and where it goes.
You may choose to store:
This is health-related information. It is stored in our hosted database and is protected by per-account access rules so that your records are only readable by your own signed-in account.
AI is only used when you explicitly ask for it — scanning a label, looking up a product, running an intake analysis, or ordering your findings. Nothing is sent automatically when you simply open a screen.
Requests are made from our servers through Lovable's AI gateway to the underlying model provider (currently Google Gemini). We do not control that provider's own logging or retention, and we do not claim any retention guarantee we cannot verify. If you would rather no information ever left the app, do not use the AI features — the rest of the app works without them.
For the beta we record basic product-usage events (for example: an account was created, an item was added, an analysis was run) with only an event name, your account reference and a timestamp. No medication names, supplement names, ingredients, doses, notes, AI prompts or AI responses are included. We also record counts of AI requests per account so daily limits can be enforced.
Your records are kept until you delete them or ask us to delete your account. You can delete individual items and records in the app at any time. To request full account deletion, contact us using the address in the Terms of Use.
Access is protected by authentication and per-account database rules. Label images are stored in a private bucket that is not publicly readable. API keys for AI services are held on the server and are never exposed to the browser. No online service can promise perfect security, and we do not make that promise here.
This is a beta and this policy may change. Material changes will be reflected in the “last updated” date above.